Privacy Policy

Introduction

At OeilLabs, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered visual content creation service that turns photos into stunning videos. Please read this policy carefully.

1. Information We Collect

1.1 Personal Information

When you create an account, we collect:

• Name and email address
• Password (encrypted and hashed)
• Payment information (processed securely through Stripe)
• Subscription plan and billing history

1.2 Content Data

To provide our service, we process:

• Photos you upload for enhancement
• Website URLs you provide for scraping
• Videos generated from your photos
• AI analysis results and metadata

1.3 Usage Information

We automatically collect:

• Device information (browser, OS, screen resolution)
• IP address and location data
• Pages visited and features used
• Error logs and performance metrics
• Session duration and interaction patterns

2. How We Use Your Information

We use collected information for:

2.1 Service Delivery

• Scraping and processing photos from websites
• Enhancing photos with AI technology
• Generating platform-optimized videos from images
• Creating shareable links with analytics tracking
• Managing your account and subscription
• Storing and retrieving your content
• Providing customer support

2.2 Improvement and Analytics

• Analyzing usage patterns to improve features
• Training and refining AI models
• Identifying and fixing bugs
• Conducting A/B tests for optimization

2.3 Communication

• Sending service-related emails (receipts, notifications)
• Product updates and new features
• Security alerts and account changes
• Marketing emails (with opt-out option)

3. Data Storage and Security

3.1 Storage Location

Your data is stored on secure cloud servers in the United States. We use:

• Google Cloud Platform (GCP) for database and file storage
• Cloudflare for CDN and bot protection
• Encrypted backups in multiple geographic regions

3.2 Security Measures

We protect your data with:

• TLS/SSL encryption for data in transit
• AES-256 encryption for data at rest
• Bcrypt password hashing with salt
• Regular security audits and penetration testing
• Access controls and employee background checks
• Automated threat detection and monitoring

3.3 Data Retention

We retain your data as follows:

• Account information: Until account deletion + 90 days
• Generated content: As per your subscription plan (30-90 days)
• Billing records: 7 years (legal requirement)
• Analytics data: Aggregated, anonymized, indefinitely

4. Data Sharing and Disclosure

We do NOT sell your personal data. We may share data with:

4.1 Service Providers

• Stripe (payment processing)
• Google Cloud Platform (hosting and storage)
• SMTP2GO (transactional emails)
• Cloudflare (security and CDN)
• Replicate AI (video generation)

4.2 Legal Obligations

We may disclose information when required by law:

• In response to valid legal requests (subpoenas, court orders)
• To protect our rights and property
• To prevent fraud or illegal activity
• To ensure user safety

4.3 Business Transfers

If OeilLabs is acquired or merged, your data may be transferred to the new entity. We will notify you 30 days before any such transfer.

5. Your Privacy Rights

5.1 GDPR Rights (EU Users)

If you're in the European Union, you have the right to:

• Access: Request a copy of your data
• Rectification: Correct inaccurate data
• Erasure: Delete your account and data
• Portability: Export your data in machine-readable format
• Restriction: Limit how we process your data
• Objection: Opt-out of certain processing activities

5.2 CCPA Rights (California Users)

California residents can:

• Know what personal data is collected
• Request data deletion
• Opt-out of data sales (we don't sell data)
• Non-discrimination for exercising rights

5.3 How to Exercise Rights

To exercise your rights, email us at team@oeillabs.com. We will respond within 30 days.

6. Cookies and Tracking

We use cookies and similar technologies. See our Cookie Policy for details. You can manage cookie preferences in your browser settings.

7. Third-Party Links

Our service may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing any information.

8. Children's Privacy

OeilLabs is not intended for users under 18. We do not knowingly collect data from children. If you believe we have collected data from a minor, contact us immediately, and we will delete it.

9. International Data Transfers

If you access OeilLabs from outside the United States, your data may be transferred to and processed in the US. We use Standard Contractual Clauses approved by the European Commission for GDPR compliance.

10. Changes to Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of material changes via email and update the "Last Updated" date. Continued use after changes constitutes acceptance.

11. Contact Us

For privacy-related questions or to exercise your rights: